Refund policy

Returns & Refunds Policy

We want you to love what you order. If there’s an issue with your item — whether it arrived damaged, defective, or not quite what you expected — we’ll make it right.

Because many of our products ship directly from suppliers, traditional returns may not be required. In most cases, we’ll offer a refund or replacement without asking you to send the item back.

Here’s how it works:

• 30-day window for reporting any product issues.

• Email us at gadgetkiwishop@gmail.com with your order number and a quick explanation.

• We’ll review the case and provide a resolution fast — usually within 24–48 hours.

Please note:

• Refunds apply to defective, incorrect, or damaged products.

• We don’t currently accept physical returns on change-of-mind purchases.

• Items that are final sale or clearance may not be eligible for refunds.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
 If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gadgetkiwishop@gmail.com